Consultancy

Marketplaces are increasingly competitive and innovation levels are rising. Reductions in staffing create a need to replace informal knowledge with formal methods. Competitive pressures reduce the size of the workforce that holds valuable business knowledge. The amount of time available to gain experience and acquire knowledge has diminished. Early retirement and an increasingly mobile workforce lead to a loss of knowledge.

There is a need to manage increasing complexity, as small operating companies are trans-national sourcing operations. Changes in strategic direction may result in the loss of knowledge in a specific area.